Privacy Policy

ACT Privacy Statement and Cookies

Introduction

Advanced Conversion Technology, Inc., (ACT) is committed to protecting your privacy. This statement details the steps we take to protect your personal information when you visit our website or use an online application that contains a link to this statement (collectively, the “sites”). This statement also covers information we receive when you contact us (e.g., to submit a comment or query or to seek support with one of our products or services). It describes the personal information that we collect, the purposes for which we use such information and your choices regarding our use of it. The steps we take to protect your personal information and how you can review and correct your personal information are also covered here. By accessing our sites or providing us your information when you contact us, you are consenting to the information collection and use practices described in this privacy statement.

For purposes of this statement, “personal information” means information that identifies a particular individual, such as
name, postal address, email address or phone number. When other information, such as email newsletter choices, product purchases or consumer product preferences, is associated with personal information, this other information also becomes personal information.

Our collection of information

Information collected directly from you.

Generally, you can visit ACT’s sites without entering any personal information. On certain pages, we may ask you for personal information to provide a service or carry out a transaction that you have requested. You may also provide some personal information to us when you contact us (e.g., with a comment, inquiry or customer support request). The personal information we collect or receive may include:

  • contact details, such as your name, title, company/organization name, e-mail address, telephone and fax numbers, and physical address;
  • information about your company and job function;
  • your e-mail marketing preferences; inquiries about and orders for our products and services;
  • information that assists us in identifying the products and services that best meet your requirements;
  • feedback from you about our sites and our products and services generally;
  • and information provided during the application process which is maintained for qualified applicants.

You are not required to provide any of this information, but if you do not, we may not be able to provide you the requested service or complete your transaction.

Information collected automatically.

We collect information about your visit to our sites, including what pages you view, the number of bytes transferred, the links you click, the materials you access and other actions taken within ACT’s sites. We may combine this information with your personal information to and use the combined information in accordance with this privacy statement. We also collect certain standard information that your browser sends to every website you visit, such as your Internet Protocol (IP) address, your browser type and capabilities and language, your operating system, the date and time you access the site and the website from which you linked to one of our sites. We do not combine this standard information with other personal information.

Our use of information

Services and transactions.

We use your personal information to deliver services or carry out transactions you have requested, including, but not limited to, providing information on ACT products or services, requesting warranty claims, answering customer service requests, and facilitating use of our sites. In order to offer you a more consistent experience in your interactions with ACT – including, but not limited to, learning about you and how you interact with and use ACT products and services; developing and managing our products, services and customer care; and providing you with information about ACT products and services that you may be interested in — information collected by our sites may be combined with information we collect or acquire through other means.

Website and product improvement.

We may use your personal information to perform business analyses or for other purposes to improve the quality of our business, our sites and ACT products or services (including new products or services), or to make our sites easier to use by eliminating the need for you to repeatedly enter the same information or by customizing our sites to your particular preference or interests.

Communications/Opt Out.

We may use your personal information to inform you of products or services available from ACT in which you may be interested and to send you surveys regarding your use of ACT products and services. You can opt out of receiving promotional communications from us by contacting us using the contact information listed in this privacy statement. Moreover, each promotional e-mail communication we send includes an unsubscribe link allowing you to stop delivery of that type of communication. If you elect to unsubscribe, we will remove you from the relevant list within 10 business days.

Employment Applications.

In connection with a job application or inquiry, you may provide us with information about yourself, such as a resume or curriculum vitae. We may use this information throughout ACT for the purpose of employment consideration. If your application or inquiry is unsuccessful, we will keep the information for future consideration for a limited period of time, unless you direct us not to do so. In addition to the uses listed above, we may use information we have collected in order to detect, prevent and respond to fraud, intellectual property infringement, violations of our Terms & Conditions, violations of law or other misuse of the sites.

Our use of cookies

Cookies are text files containing small amounts of information which is downloaded to your hard disk or to your browser’s memory when you visit one of ACT’s sites. Cookies are useful because they help arrange the content and layout of our sites and allow us to recognize those computers or other devices that have been to our sites before. Cookies do many different jobs, such as allowing our websites to remember your preference settings and helping us to enhance the usability and performance of our sites and your experience using them.

Cookie categories

The type of cookie that may be used on ACT’s sites can be put into 1 of 2 categories: Strictly Necessary and Performance.

1. Strictly Necessary Cookies

These cookies are essential, as they enable you to move around our sites and use their features, particularly in connection with information searches. Without these cookies, services you have asked for cannot be provided. These cookies do not gather information about you that could be used for marketing or remembering where you have been onthe internet.

2.  Performance Cookies

These cookies collect information about how you use our sites, for example which pages you go to most often and if you get any error messages from certain pages. These cookies collect only anonymous information that is used to improve how our sites work.These cookies are not used to target you with online advertising. Without these cookies we cannot learn how our sites are performing and make relevant improvements that could better your browsing experience. Examples of performance cookies that our sites use includes Google Analytics (see further discussion below).

Setting your cookie preference

You have the ability to accept or decline cookies. Most internet browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies or to notify you when a cookie is being placed on your computer. If you choose to decline cookies, you may not be able to fully experience the features of ACT’s sites or other websites thatyou visit.

Our use of web analytics

ACT uses industry standard web analytics to track visits to our sites. These analytics are provided by Google Analytics.The information generated by the cookie about your use of our sites (including your IP address) will be transmitted to and stored by Google on servers in various geographical locations per their privacy policy statement. Google will use this information for the purpose of evaluating your use of our sites, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.You may opt out of web analytics by installing the following tool on your computer: Google Analytics Opt Out Link: https://tools.google.com/dlpage/gaoptout 

Disclosure of your personal information

Except as described below, personal information that we collect about you through our sites or that you provide to uswhen you contact us will not be shared outside of ACT without your permission.

Disclosure to service providers.

ACT contracts with other companies to provide services on our behalf, such as hosting websites, sending out information,conducting surveys, processing transactions, analyzing our sites and performing business and other analyses to improve the quality of our business, our sites and ACT products or services. We provide these companies with only those elements of your personal information they need to deliver those services effectively. These companies and their employees are prohibited from using personal information they receive from ACT for any other purpose.

Disclosure in connection with transactions.

In connection with certain transactions, we may disclose some or all of your personal information to financial institutions,government entities and shipping companies or postal services involved in fulfillment of the transaction.

Disclosures in connection with acquisitions or divestitures.

Circumstances may arise where for strategic or other business reasons ACT decides to sell, buy, merge or otherwise reorganize businesses. Such a transaction may involve the disclosure of personal information to prospective or actual purchasers, or the receipt of personal information sellers. We may disclose information we maintain about you to the extent reasonably necessary to proceed with the negotiation or completion of a merger, acquisition or sale of all or a portion of ACT’s assets. It is ACT’s practice to seek appropriate protection for information in these types of transactions.

Disclosure for other reasons.

We may disclose personal information if required or authorized to do so by law or in the good-faith belief that such action is necessary to comply with legal requirements or with legal process served on us, to protect and defend our rights or property or, in urgent circumstances, to protect the personal safety of any individual.

Security

ACT is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we storethe personal information you provide on computer systems with limited access that are located in facilities to which access is limited. ACT strives to maintain the reliability, accuracy and completeness of your personal information in its offline databases. However, ACT cannot guarantee that there will be no loss, misuse, unauthorized disclosure, alteration, or destruction of your personal information.

Reviewing your personal information

You can make a request to review and correct your personal information that is collected via our sites or that you provide when you contact us or ask ACT to stop using it by contacting us using the contact information listed below. We may takes teps to verify your identity before providing you access to your personal information. You can help us to maintain the accuracy of your information by notifying us of any change to your mailing address, phone number or e-mail address.

Consent to international transfers of personal information

The personal information we collect on our sites or that you provide to us when you contact us may be sent to the United States or to any other country in which ACT or its agents or suppliers maintain facilities. We may also store and process the information there. Although the laws that protect personal information in those countries may differ from the laws where you live, we will take reasonable steps to ensure that your privacy is protected. By using our websites or contacting us and giving your information to us, you consent to the transfer of the data outside of your country.

Children’s information

ACT does not knowingly collect information from children and does not target or direct its sites to children.

Links to other sites

Our sites may contain links to other websites such as ACT sales affiliates, professional and government organizations and publications. Although we try to link only to websites that share our high standards and respect for privacy, we are not responsible for the content, security, or privacy practices employed by other websites.

Enforcement of this privacy statement/Contact Us

If you have questions regarding this statement or our handling of your personal information, please contact us using the contact information listed below. We will promptly address your concern and strive to reach a satisfactory resolution.

Email:  mail@actpower.com

Mailing Address:

Advanced Conversion Technology, Inc

2001 Fulling Mill Road

Middletown PA  17057

Changes to this privacy statement

ACT may occasionally update this privacy statement. When we do, we will revise the “last updated” date at the top and bottom of the privacy statement. If we make any material changes in the way we collect, use and/or share personal information that we collect about you through the sites, we will notify you by sending you an email at the last email address that you provided us and/or by prominently posting notice of the changes on the sites.

Last Update December 2014
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